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List of Quality and Innovation Projects

Fraser Health Authority (FHA)

Improving quality care for people with dementia: regional dementia strategy

Lead Physician Dr. Peter Michael O'Connor / Dr. Leena Jain, Geriatric Medicine, Internal Medicine

Improving quality care for people with dementia: regional dementia strategy

Lead Physician Dr. Peter Michael O'Connor / Dr. Leena Jain, Geriatric Medicine, Internal Medicine
Strategic Priority Primary and Community Care, Seniors and Frail Elderly

Aim: To enhance the role of specialists in supporting primary care practitioners to increase their knowledge and confidence in early diagnosis, and culturally sensititive treatment and management of people with dementia and their families.

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Transitioning patients from community pediatricians into adult care

Lead Physician Dr. Aven Poynter, Pediatrics

Transitioning patients from community pediatricians into adult care

Lead Physician Dr. Aven Poynter, Pediatrics

Aim: To enhance the capacity of BC Community Pediatricians to transition/transfer youth with chronic/complex health conditions to adult care (i.e., to family practitioners, adult specialists and/or allied health supports).

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Video of suicide prevention for adults with active suicide behaviour

Lead Physician Dr. Hem Phaterpekar, Psychiatry

Video of suicide prevention for adults with active suicide behaviour

Lead Physician Dr. Hem Phaterpekar, Psychiatry
Strategic Priority Mental Health and Substance Use

Aim: To address the issue of suicide re-attempts by exploring the use of a video-based prevention program for working-age adults who have attempted suicide or are identified as experiencing suicide ideation.

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Interior Health Authority (IHA)

Centralized referral and surgical access pilot - Royal Inland Hospital

Lead Physician Dr. David Hanks, General Surgery

Centralized referral and surgical access pilot - Royal Inland Hospital

Lead Physician Dr. David Hanks, General Surgery
Strategic Priority Surgical Care

Aim: To implement a new single entry, standardized central referral system, triage process and waitlist for a group of General Surgeons in Kamloops. 

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Enhanced skills acquisition for Emergency Department physicians

Lead Physician Dr. Michael Ertel , EMERGENCY MEDICINE

Enhanced skills acquisition for Emergency Department physicians

Lead Physician Dr. Michael Ertel , EMERGENCY MEDICINE

Aim: Enhancing skills acquisition of ED physicians throughout BC for certification in ED Ultrasound and / or attendance at an Ultrasound Course, Attendance at an AIME course (Airway Intervention and Management in Emergencies); and attendance at an Emergency Medicine Simulation Training Course.

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Enhancing timely psychogeriatric specialist services in residential care

Lead Physician Dr. Carol Ward, Geriatric Psychiatry

Enhancing timely psychogeriatric specialist services in residential care

Lead Physician Dr. Carol Ward, Geriatric Psychiatry
Strategic Priority Mental Health and Substance Use, Primary and Community Care, Seniors and Frail Elderly

Aim/Summary: To develop and implement inter-professional service delivery models to support Most Responsible Physicians, Nurse Practitioners and Residential staff in providing collaborative service to older adults with complex physical, mental health and substance use problems and illness residing in residential care facilities.

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MObile Maternity (MOM) pilot project: using telehealth to integrate care

Lead Physician Dr. Shiraz Moola, Obstetrics and Gynecology

MObile Maternity (MOM) pilot project: using telehealth to integrate care

Lead Physician Dr. Shiraz Moola, Obstetrics and Gynecology
Strategic Priority Rural and First Nations Health

Aim: To equip primary maternity care providers clustered around eight rural hospitals and medical clinics across Interior Health Authority with portable tablets. Physicians will be able to provide real-time obstetric consultations for elective and emergent conditions through the use of Interior Health’s secure technology known as RealPresence

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Optimizing musculoskeletal care for patients in Kelowna and Interior Health

Lead Physician Dr. Curtis Myden, Orthopedic Surgery

Optimizing musculoskeletal care for patients in Kelowna and Interior Health

Lead Physician Dr. Curtis Myden, Orthopedic Surgery

Summary: Kelowna Bone and Joint Health (formerly Kelowna Orthopedics) undertook a quality improvement project to lower the wait time to consultation to the most appropriate physician for patients with musculoskeletal (MSK) concerns.  This was accomplished through the implementation of a centralized intake and triage process via a consolidated electronic medical record (EMR).

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Waitlist management quality and improvement of the Otolaryngology office experience

Lead Physician Dr. William Povah, Otolaryngology

Waitlist management quality and improvement of the Otolaryngology office experience

Lead Physician Dr. William Povah, Otolaryngology

Aim: To implement a new single entry, standardized central referral system, triage process and waitlist for a group of Otolaryngologists in Kelowna.

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Williams Lake Internists - consulting services

Lead Physician Dr. Jennifer Grace

Williams Lake Internists - consulting services

Lead Physician Dr. Jennifer Grace
Strategic Priority Rural and First Nations Health

Aim: The objective was to provide internal medicine consulting services for the Williams Lake community on a part-time basis, ideally as a bridge to recruiting local internists.  The project also aimed to improve collaborative care among internists, referring doctors and other providers, and to provide continuing medical education (CME) rounds to the medical staff.

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Northern Health Authority (NHA)

North Coast Postpartum Clinic

Lead Physician Dr. Marius Pienaar, Obstetrics and Gynecology

North Coast Postpartum Clinic

Lead Physician Dr. Marius Pienaar, Obstetrics and Gynecology
Strategic Priority Rural and First Nations Health

Aim: To establish a North Coast Postpartum service that will provide follow-up to women identified during their pregnancy as having at-risk factors for the development of cardiovascular disease.

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Tele-Kidney Care for remote communities in Northern BC

Lead Physician Dr. Anurag Singh, Internal Medicine

Tele-Kidney Care for remote communities in Northern BC

Lead Physician Dr. Anurag Singh, Internal Medicine
Strategic Priority Rural and First Nations Health

Aim: To provide telehealth to deliver team based care for patients with chronic kidney disease in Northern BC. Learn more here.

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Provincial Health Services Authority (PHSA)

Meeting pediatric mental health and substance use needs in the Emergency Department

Lead Physician Dr. Quynh Doan, Pediatric Emergency Medicine

Meeting pediatric mental health and substance use needs in the Emergency Department

Lead Physician Dr. Quynh Doan, Pediatric Emergency Medicine
Strategic Priority Mental Health and Substance Use

Aim: To implement a standardized clinical tool to assess pediatrics patients with mental health and substance use complaints. The tool will be adapted to locally available resources.

In the News

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Provincial Inherited Arrhythmia Program

Lead Physician Dr. Laura Arbour/ Dr. Andrew Krahn

Provincial Inherited Arrhythmia Program

Lead Physician Dr. Laura Arbour/ Dr. Andrew Krahn

Aim: To establish a multidisciplinary cardio-genetics clinics for a province-wide referral network and the management of patients with inherited arrhythmias.

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Provincial pre/peri/post-operative Pacemaker Project - assessment and standardization of care

Lead Physician Dr. Jamil Bashir, Cardiac Surgery

Provincial pre/peri/post-operative Pacemaker Project - assessment and standardization of care

Lead Physician Dr. Jamil Bashir, Cardiac Surgery

Aim: To establish a coordinated network to improve the pre/peri/post-operative care of the BC pacemaker patient. 

Summary: 

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Streamlined specialized care strategies for complex major trauma in BC

Lead Physician Dr. David Evans , General Surgery

Streamlined specialized care strategies for complex major trauma in BC

Lead Physician Dr. David Evans , General Surgery

Aim: To establish a network of multi-disciplinary and province-wide Specialty Advisory Groups (SAGs) to address the needs of major trauma patients.

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Transitional care for young adults with chronic conditions

Lead Physician Dr. Sandra Whitehouse

Transitional care for young adults with chronic conditions

Lead Physician Dr. Sandra Whitehouse
Strategic Priority Primary and Community Care

Aim: To improve coordinated youth to adult transition, for patients with chronic health conditions and disabilities.

Read More

Vancouver Coastal Health Authority (VCH/PHC)

Addition of physician triage to reduce ED referral from 8-1-1

Lead Physician Dr. Eric Grafstein, Emergency Medicine

Addition of physician triage to reduce ED referral from 8-1-1

Lead Physician Dr. Eric Grafstein, Emergency Medicine

To address ER congestion, applicant proposes the addition of a physician to create a new HealthLink BC 8-1-1 telephone triage algorithm. For those patients where the current algorithm advises the caller go to seek immediate physician care, the 8-1-1 physician would perform a telephone interview with the patient to confirm the need for ED referral.

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BC redesign of hip fracture care

Lead Physician Dr. Pierre Guy/ Dr. Ken Hughes

BC redesign of hip fracture care

Lead Physician Dr. Pierre Guy/ Dr. Ken Hughes
Strategic Priority Primary and Community Care, Seniors and Frail Elderly, Surgical Care

Understand the current practices and state of hip fracture care in BC and then build a data set and key performance indicators, based on selected best practices outlines in the National Hip Fracture Guidelines, to assess performance at different time intervals and against agreed upon targets and benchmarks.

In the News:

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Bilateral access to EMR

Lead Physician Dr. Don Ricci

Bilateral access to EMR

Lead Physician Dr. Don Ricci

Development and implementation of an office-based EMR to link to hospital-based subspecialty clinics to enhance care for chronic disease patients.

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Cardiology and plastic burn telehealth

Lead Physician Dr. Patrick O'Connor

Cardiology and plastic burn telehealth

Lead Physician Dr. Patrick O'Connor
Strategic Priority Rural and First Nations Health

Finished Project: Integration of information and communication technology into the VCH specialist practices of cardiology and plastics to facilitate outreach of these specialists and improve access to services to under-served VCH rural and remote communities.

In the News:

Read More

Cystic fibrosis in BC: optimizing care across the age continuum

Lead Physician Dr. Pierce Wilcox, Respirology

Cystic fibrosis in BC: optimizing care across the age continuum

Lead Physician Dr. Pierce Wilcox, Respirology

To develop Provincial Cystic Fibrosis (CF) Clinic Standards of Care for newborns, pediatrics and adults; to identify and develop partnerships with key individuals outside of current CF clinics to develop co-management strategies; to develop CF care pathways addressing key aspects of acute and chronic care.

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Elder Care in the neurosurgical population of BC

Lead Physician Dr. Brian Toyota, Neurosurgery

Elder Care in the neurosurgical population of BC

Lead Physician Dr. Brian Toyota, Neurosurgery

To clarify the impact of the elder population (>65 yrs.) related to the most common neurosurgical admission diagnoses for this age category: Malignant glioma, normal pressure hydrocephalus and chronic subdural hematomas. To document prevalence, current standards of practice, and cost in order to plan for improvements and develop best practices guidelines.

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Mental health and substance use emergency teleconsultation quality improvement project

Lead Physician Dr. Matthew Chow, Psychiatry

Mental health and substance use emergency teleconsultation quality improvement project

Lead Physician Dr. Matthew Chow, Psychiatry
Strategic Priority Mental Health and Substance Use

To provide a “Mental Health and Substance Use Emergency Teleconsultation Services” to police and patients in the field.

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PHC perioperative improvement

Lead Physician Dr. John Reid, General Surgery Vascular Surgery

PHC perioperative improvement

Lead Physician Dr. John Reid, General Surgery Vascular Surgery
Strategic Priority Surgical Care

To identify perioperative QI projects and implement them.

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Provincially integrated endocrinology care for BC

Lead Physician Dr. Marshall Dahl, Endocrinology and Metabolism

Provincially integrated endocrinology care for BC

Lead Physician Dr. Marshall Dahl, Endocrinology and Metabolism
Strategic Priority Primary and Community Care, Rural and First Nations Health

To improve the health of the diabetes population by exploring a collaborative Provincial Diabetes (Endocrinology) Strategy that is sensitive to local, cultural and ethnic needs, with multi-disciplinary stakeholders from all 7 BC health authorities (HA).

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Rapid access to urgent and semi-urgent gastroenterology care

Lead Physician Dr. Jennifer Telford, Gastroenterology

Rapid access to urgent and semi-urgent gastroenterology care

Lead Physician Dr. Jennifer Telford, Gastroenterology
Strategic Priority Surgical Care

Pooled Resource Group: to conduct a Needs Assessment to explore a new single entry, standardized central referral system, triage process and waitlist for a group of Gastroenterologists in Vancouver.

Read More

Survivorship program for prostate cancer patients

Lead Physician Dr. Larry Goldenberg

Survivorship program for prostate cancer patients

Lead Physician Dr. Larry Goldenberg

Establish a comprehensive prostate cancer survivorship program and clinic for patients.

 

In the News

Have you experienced "that" look?

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The Productive Operating Theatre

Lead Physician Dr. Ramesh Sahjpaul, Neurosurgery

The Productive Operating Theatre

Lead Physician Dr. Ramesh Sahjpaul, Neurosurgery
Strategic Priority Surgical Care

To fund physician involvement in Productive Operating Theatre (TPOT), a comprehensive, modular and Lean-based program designed to assist pre- and perioperative teams to work more effectively together to improve the quality of patient experience, team performance and leadership, the safety and outcomes of surgical services, and the effective and valuable use of operating room time.
 

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Wait One orthopedics

Lead Physician Dr. Kevin Wing / Dr. Peter Blair

Wait One orthopedics

Lead Physician Dr. Kevin Wing / Dr. Peter Blair
Strategic Priority Rural and First Nations Health

Aim: Prototype the electronic tracking and reporting of wait times (Wait One) for patients from time of referral to time of surgical consultation, and help identify strategies to reduce wait times.

In the News:

Read More

Vancouver Island Health Authority (VIHA)

Can a video improve advanced care planning in hospital?

Lead Physician Dr. Samuel Kohen, Internal Medicine

Can a video improve advanced care planning in hospital?

Lead Physician Dr. Samuel Kohen, Internal Medicine
Strategic Priority Seniors and Frail Elderly

Aim: To create a video to improve the current application of Advance Care Planning (ACP) and MOST (medical orders of scope of treatment) for high-risk patients admitted to Comox Valley Hospital. 

In the News

Spotlight on a Specialist 

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Centralized surgical skin lesion referral line

Lead Physician Dr. Chris Taylor, Plastic Surgery

Centralized surgical skin lesion referral line

Lead Physician Dr. Chris Taylor, Plastic Surgery
Strategic Priority Surgical Care

Aim: Pooled Resource Group: to implement a centralized referral system for patients with skin lesions to a group of plastic surgeons in Victoria.

 

Read More

Developing a psychiatric care "Pit Crew" at University of Victoria

Lead Physician Dr. Marilyn Thorpe, Psychiatry

Developing a psychiatric care "Pit Crew" at University of Victoria

Lead Physician Dr. Marilyn Thorpe, Psychiatry
Strategic Priority Mental Health and Substance Use

Aim: Psychiatrist-led Interdisciplinary Team (PIT) project provides a “Pit-Crew” service for University of Victoria students who are at high-risk of harm because of suicidality, self-harm, depression and/or anxiety, psychosis, borderline, substance use, aloneness or because they are unable to self-manage to use existing resources.

Read More

IHealth community EMR

Lead Physician Dr. Steve Holland

IHealth community EMR

Lead Physician Dr. Steve Holland

Aim: Implementation of a community-based Electronic Medical Record for specialists that is fully integrated with the Electronic Health Record of Island Health.

 

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Improving end-of-life outcomes in residential care facilities

Lead Physician Dr. Leah McDonald, Palliative Medicine

Improving end-of-life outcomes in residential care facilities

Lead Physician Dr. Leah McDonald, Palliative Medicine
Strategic Priority Primary and Community Care, Seniors and Frail Elderly

Aim: To improve palliative care in residential care facilities on Vancouver Island by improving the dying experience for individuals living in residence and their families; supporting residents dying in place; addressing the unique palliative needs to dying resident with dementia.

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Improving violence risk assessment and management in mental health and substance use services

Lead Physician Dr. Laura Chapman, Psychiatry

Improving violence risk assessment and management in mental health and substance use services

Lead Physician Dr. Laura Chapman, Psychiatry
Strategic Priority Mental Health and Substance Use

Aim: To develop a Toolkit (Improving Risk Assessment and Management of Violence – IRAMV) to augment and enhance currently available violence prevention training to increase provider confidence and effectiveness in this important domain.

Summary: 

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Island Health child and youth telemental health and substance use collaborative care project

Lead Physician Dr. Helen Campbell, Psychiatry

Island Health child and youth telemental health and substance use collaborative care project

Lead Physician Dr. Helen Campbell, Psychiatry
Strategic Priority Mental Health and Substance Use

Aim: To provide Telehealth services on Vancouver Island to connect children/youth to psychiatrists to provide access to Mental Health and Substance Use screening, assessment, diagnosis and intervention.

Read More

Multidisciplinary Fragile X clinic

Lead Physician Dr. Jonathan Down/ Dr. Gudrun Aubertin

Multidisciplinary Fragile X clinic

Lead Physician Dr. Jonathan Down/ Dr. Gudrun Aubertin

Aim: Initiate a multi-disciplinary Fragile X (most common form of inherited intellectual disability) clinic to better assess and treat patients and family.

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Multiple sclerosis telehealth

Lead Physician Dr. Olinka Hrebicek

Multiple sclerosis telehealth

Lead Physician Dr. Olinka Hrebicek
Strategic Priority Rural and First Nations Health

Aim: Telehealth service for MS patients on Vancouver Island.

 

Read More

Rebalance Interdisciplinary Musculoskeletal clinic

Lead Physician Dr. Sonja Mathes

Rebalance Interdisciplinary Musculoskeletal clinic

Lead Physician Dr. Sonja Mathes
Strategic Priority Primary and Community Care

Aim: Support the Victoria-based, integrated, multidisciplinary musculoskeletal clinic to optimize efficiency and effectiveness in musculoskeletal care.

 

 

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Rebalance PROMs

Lead Physician Dr. Colin Landells, Orthopedic Surgery

Rebalance PROMs

Lead Physician Dr. Colin Landells, Orthopedic Surgery

To develop a data collection tool that will merge patient reported outcomes data and EMR data on surgical and non-surgical, degenerative hip and knee patients, and patients with painful shoulder conditions.

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Redesigning community geriatric care--an integrative, collaborative, interprofessional model

Lead Physician Dr. Marilyn Bater, Geriatric Medicine

Redesigning community geriatric care--an integrative, collaborative, interprofessional model

Lead Physician Dr. Marilyn Bater, Geriatric Medicine
Strategic Priority Mental Health and Substance Use, Primary and Community Care, Rural and First Nations Health, Seniors and Frail Elderly

To engage stakeholders, including patients and providers, in a localized approach to improve geriatric community care.

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Surgical eBooking pilot project

Lead Physician Dr. Nathan Schneidereit

Surgical eBooking pilot project

Lead Physician Dr. Nathan Schneidereit
Strategic Priority Surgical Care

Aim: Pilot to develop electronic surgical booking solution for surgeons’ offices in Nanaimo and Fraser Region, for potential provincial expansion.

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VI integrated telemental health program

Lead Physician Dr. Helen Campbell

VI integrated telemental health program

Lead Physician Dr. Helen Campbell
Strategic Priority Mental Health and Substance Use, Rural and First Nations Health

Aim: To increase access to tele-psychiatry in rural/remote communities on Vancouver Island.

Read More

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The Specialist Services Committee acknowledges that we work on the traditional, ancestral, and unceded territories of many different Indigenous Nations throughout British Columbia.

Acknowledging that we are on the traditional territories of First Nations communities is an expression of cultural humility and involves recognizing our duty and desire to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC. 

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