When working in their community offices, specialists can now access free spoken language interpreting services as part of a one-year pilot project that is funded by the SSC.
The SSC is providing $50,000 for this pilot project in response to physicians feedback about supporting the delivery of safe and equitable patient care to diverse populations. Previously, this service was available to specialists who chose to pay privately or who work within the boundaries of health authority sites.
Accessible through the Provincial Language Service (PLS), professional interpreters offer services that are available:
- Via telephone.
- 24 hours, 7 days a week.
- In about 240 languages.
How specialists can connect with an interpreter:
To use this service through the SSC pilot program, community-based specialists will be asked to provide an access code for their specialty. Access codes were recently emailed to specialists by their Section Head. Access codes are also available by emailing SSC (for a response within one business day). For immediate support with access codes between Monday and Friday, 8:30am to 430pm, please call 604 736 5551 or 1 800 665 2262.
- Call 1.833.718.2154 (toll free).
- Select a language.
- Enter your access code,.
- Indicate you are a member Doctors of BC.
- Wait 30-60 seconds to connect with an interpreter.
To learn more about the PLS, visit the Provincial Health Services Authority website.
For more information about the pilot program, email SSC.